Electricity bill issues can be easy to miss – and when they go unnoticed for weeks or months, it can cost you. At David Energy, we're committed to providing innovative solutions to help businesses manage their energy costs.

That’s why we're excited to introduce our latest product: Bill Audits. This new feature is designed to help you identify potential issues on your electricity bills as soon as they happen, ensuring you only pay what you should and nothing more.

What is Bill Audits?

Bill Audits is an automated tool that scans your electricity bills for potential issues that can significantly impact your overall spending. By using Bill Audits, you can stay ahead of any discrepancies and ensure your bills are accurate and fair.

Bill Audits scans for four key elements that impact your bill

Supplier Changes 

Imagine this: one month, your electricity bill is from the supplier you signed a contract with, at the agreed price. But the next month, you're hit with a bill showing much higher rates from a supplier you don’t recognize. This practice is a scam called slamming, and it’s much more common than most people realize. It happens without your consent and can cost you dearly. Bill Audits automatically flags any supplier changes as soon as they happen so you can verify or deny them, protecting you from these unauthorized switches.

Rate Class Changes

The rate you pay and how your demand is measured are based on your rate class. Demand charges can significantly increase your bill, especially if a sudden surge bumps you up to a higher rate class. Bill Audits identifies and flags any rate class changes, allowing you to investigate whether these changes are expected or if they might be due to misclassification.

Signs of Broken Meters

A broken meter can lead to inaccurate readings, resulting in incorrect billing. Bill Audits detects signs of broken meters and alerts you, so you can take action to correct any errors and ensure you're only paying for the electricity you actually use.

Unexplained Spikes

Unexplained spikes in your electricity usage can indicate issues like faulty equipment or inefficiencies in your energy consumption. Bill Audits identifies these spikes, helping you identify and address the root cause, ultimately saving you money and improving your energy efficiency.

Immediate support helps you avoid unnecessary spend

Bill Audits technology continuously scans each bill for the potential problems mentioned above. When an issue is detected, you receive an instant email alert and can view the issue in your list of bills in the Energy Spending section of our platform.

If Bill Audits flags an issue, addressing it is simple:

• Email: Click the "Help me investigate" button in the alert email. Our team will reach out to support you.
• Platform: Go to the Energy Spending section, select the flagged issue, and click "Please investigate." Our team will follow up to help you resolve the problem.

What’s next 

We’re launching Bill Audits with four of the most common issues that impact energy spending. Looking forward, we’ll continue to add alerts to bill audits for additional items that could cause overspending, as well as improve your options for addressing and resolving issues that we discover.

Getting started with Bill Audits

Bill Audits is here to ensure that you never overpay on your electricity bills again. By automatically detecting potential issues, Bill Audits empowers you to take control of your energy spending, saving you money and giving you peace of mind.

Ready to take the next step in optimizing your energy management? Explore Bill Audits today and experience the difference it can make for your business. For any questions or additional support, contact our team at success@davidenergy.com.

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